Loan Origination optimization for banks
The inability to issue money remotely leads to lost profits.
The lack of unified technological solutions makes it difficult to control the quality of the service provided in the Bank's loan issuing units.
A large number of manual operations
Manual loan documentation and credit files verification processes lead to an increase in labor and time costs.
Slow time-to-market
The lack of digital banking services for medium and small businesses. Loan is available only at the Bank’s office.
Customer service takes place on different platforms within the same point of sale
It leads to additional labor costs.
Increasing sales of loan products through remote channels
- Lead generation and customer support
- The option of submitting applications online
- Online personal loans based on the customer wishes
- An intuitive user interface
- Signing loan documents online
- Automatic pre-filing of a loan application form
- Automated decision-making
- Automation of manual operations
- Electronic document management
- Automatic notification of the final credit decision
BENEFITS
- to find the best loan products automatically
- Fully automated. Doesn’t require client’s manager participation or personal appeal to the Bank
- Increasing the availability of credit products
- Flexible settings of credit product parameters in all service channels
- omnichannel
- Increased customer loyalty
- Increased sales
- to get data from external systems to pre-fill the form
- Making form-filling faster
- Reduction of manual data entry errors
- to e-sign a loan application form and an offer using cryptoplagin
- No need to visit the Bank's office
- Confidentiality and security of the information
- automatic generation and pre-filling of credit documentation
- Reduction of operational errors
- Faster credit documents generation process
- Doesn’t require client’s manager participation
RESULTS
- Loan processing time
- Before: 3 days
- Now: 5 minutes
1 - Online banking statistics
- More than 5500 credits issued
- Total amount is more than $110 000 000
- Average issue amount is more than $20 000
2 - The growth rate of online banking usage*
- Number of loans issued: +300%
- Total amount: +265%
*Based on statistics from the first year of operation and subsequent
3
