Contact Center Automation
To create a targeted solution, our Team chose the Pega Customer Service framework which meets all the Client’s requirements.
As a result of the first stage of Contact Center automation, the Bank's employees received an up-to-date and easy to use solution that allows them to automate the core customer management processes.
Our Team has planned the development of additional functionality.
IMPLEMENTED SOLUTIONS OF THE FISRT STAGE
As a result of the Second Stage our Team has planned the development of additional functionalities.